Premi Air Heating & Air Conditioning

We needed to replace our old inefficient HVAC system and Premi-Air staff were excellent in providing all the information we required to make an informed decision. We even added an HRV to our system and the installation team did a very professional job of the installation. When complete the cleanup and disposal of the old equipment was immaculate. We are extremely pleased with the total package of services provided by all members of Premi-Air staff and as they promised we are already benefitting from the savings promised with the new high efficency equipment. Thanks so much and we will recommend them to anyone.

Our Central A/C & Furnace both needed to be replaced. The A/C broke down last week (installed 1981) and with a heat wave in the forecast for the following week we wanted the new system in fast! I had scouted several companies, but what struck me instantly about Premi-Air Heating & Air Conditioning was A.J.’s (Sales Manager) helpfulness, professionalism and willingness to fully explain the steps they would take to replace my A/C and furnace. A.J. expedited an appointment for that evening. Jack (President-Residential Division) came out in the evening and took all the necessary measurements and performed a heat loss test. Jack explained which A/C system and how much tonnage would be appropriate for our home and the benefit of modulating design for a furnace that uses a firing rate at 1% increments to match comfort levels more exactly. Jack was also very knowledgeable in every possible rebate, grant & tax credit, with his assistance and direction I had a Home Energy Audit done immediately,( our savings with rebates, grants & tax credits is a whopping $4,205!!). The following morning A.J. called with the heat loss calculations, explained the system they recommended and reviewed the costs. The following day two technicians installed the new A/C & Furnace. The two technicians (Nick and Paul) were very courteous and left the work area spotless. For the past two days we have had temperatures in the 30’s (high 30’s with the humidity factor) I had the system set at 71 degrees Fahrenheit (21 degrees Celsius) and the system held that temperature through the house even with a house full of guests for dinner. Premi-Air took the stress and headache out of what might have otherwise been a daunting experience for us. They delivered efficient friendly service and sound quoting. I will continue to recommend Premi-Air Heating & Air Conditioning to family and friends.

We had a very old boiler (approx 80y) that needed replacing. Joe came and offered a professional and thoughtful assessment of the situation and a competitive estimate was available quickly. It was important for us to find a company we felt we could trust in our home since we would not be home while the work was being done. The removal of the old boiler and asbestos went very well and we are very happy with our new Baxi Luna boiler.

I have recently purchased a new home and I needed an air-conditioning system installed as soon as possible before the hot summer days arrived. I originally spoke with Victor and he started the process immediately. He sent over Hans to visit my new home to get the information to correctly size the system. Furthermore, a heat loss calculation was done to ensure that the right size air conditioner was installed. Victor took his time to discuss various pricing options.
During the installation we were given options to ensure we were happy with our new unit. The job itself was neat and clean which is a plus in a new home.
Victor even set up a follow-up visit to ensure we were completely satisfied with their service and with our new unit. I have to say they did a phenomenal job. The unit was truly a perfect fit for our new home and each part of the house felt like an igloo this past weekend, when we really needed it.
I highly recommend Premi-Air.

We recently moved into a new home in a new development. We were skeptical to buy from door-to-door suppliers who were all offering bargain basement prices. We did our research and then contacted Premi-AIR. In the end, we definitely made the right choice.

Premi-Air completed a heat loss calculation within 5-business days to ensure that the right size air conditioner was recommended for our home.

Victor is awesome. He knows his HVAC business. He even explained the benefit of adding a combustion air pipe to the furnace to ensure our system was as safe and efficient as it could be.

Marco and Andrew did a great job installing. They were neat and clean and made sure to protect our new hardwood floors. They took the time to explain what they were going to do and how long it was going to take. They even gave us options during the installation to ensure we were happy throughout the process.

These guys even did a follow-up visit to explain not only how the air conditioner worked but also walked us through how our whole HVAC system works and what to do for maintenance in the future. They didn’t even install our furnace but they were happy to provide information.

Thanks Premi-Air team.

It was a cold Jan afternoon and our heating in the home suddenly shut down. Me and my husband began calling for estimates and many companies mentioned that they would not be able to send out a repair man till a day or two. Premi-Air Heating and Air conditioning was the one company which was able to provide us with a definite date and competitive price.

We are continually upgrading our home to conserve energy and make use of renewable energy technologies. Thus we peppered Premi-Air with many questions, and our priorities were different from most customers. Joe was always patient and answered our questions honestly and accurately, even responding to e-mail on Saturday night.
From start to finish, the job was handled professionally. All the workers in various trades seemed to really care about the quality of the job. There is a lot of paperwork involved in a geothermal system, since there are good government grants available. Premi-Air was very helpful in this regard as well. We're happy with our new system - it seems magic that our house is being heated by the soil beneath our snowy yard!

After a complete renovation of my home there is only one sub-contractor I plan to enter into a service contract. Joe has addressed our concerns and issues and took the time to come to our home and explain how our heating and cooling systems work. Joe is fair and reasonable to deal with; would highly recommend.

It's a bitter November day and my furnace has been off for 30 hours. Coming off my fifth call to customer service with another company I needed someone who was interested in actually solving my problem. I found Premi-Air due their rating on this site. My call was answered and I was transferred right away to Victor who made me his eyes and hands, diagnosed my problem, and solved it in under 10 minutes. No service call and the heat is back! I will be asking them to quote the new furnace I know I'll need in the next 2-3 years.