Pollard Windows Inc

Windows & doors were installed 3yrs ago. Weve lived in the home for 2yrs and have yet to have initial work completed and/or corrected. Doors do not close properly, windows are extremely stiff, screens continuously fall out. Weve had service come out 4-5 times so far, and they always seem to have to come back to finish bc we dont have the parts.
Weve reached out to head office several occasions & yet our concern(s) are always dismissed. For a company so large and with high profile brand(media) reps, you would think their work & craftsmanship would be much MUCH better. We still cant believe the issues were having and the company weve used is the cause.