Plumbing Mart

Kitchen Planning & Renovation
Mississauga ON L4Y 3Y5
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HomeStars  >  Bathroom Renovation in Mississauga  >  Plumbing Mart  >  bathroom renovation
Sam
Sam
6 reviews Mississauga, ON
1/10

bathroom renovation

Last year, I was shopping for a contractor to do a complete bathroom renovation. I went to Plumbing Mart because they were close by, and seemed to have a reasonable range of bathroom accessories and shower stalls.

I met with one of the salespeople, described what I was looking for, and specifically asked that they provide me with a quote that detailed the cost off all materials and goods, and separately showed the estimate for labour. The person agreed, and told me he would get back to me within a week.

One week later, I received a phone call, asking me to come to their showroom for a "presentation". "Presentation?" I said. "I wanted a written estimate".

I was told I would get this when I came to see them. So I made an appointment. When I met the salesperson, I told him that before he started on the presentation, I just wanted to confirm that I would receive a quote for the job in the way I asked, and not just one bundled number. He then told me they don't do that - they would only quote one total number that included everything.

I asked him if he understood my original request to have the costs broken out in detail. He confirmed he did, but couldn't give me a quote that way.

I then told him he should have declared that when I first saw him, so that he wouldn't waste my time as well as his. I told him I thought their practice was deceptive and somewhat dishonest, and walked out without listening to the "presentation".

Approximate cost of services:
$15,000.00
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