ANY star is WAY too GENEROUS! This monstrosity of a corporation sent a child to measure my pool which has a deep end, and sent me a pool liner that has one depth! The depth of my shallow end! We brought this miscalculation to these monsters to which they responded with "IT'LL STRETCH!" Stretch and make another hole if you ask anyone who understands that surface areas do not retract simply because your cover does not fit. They said, "If you pay us another $800 we bet we will get it on for you." Wow, your pitch to how to fix this problem you created is to try and get us to throw more money at you, as if you think we can trust you again. They cannot admit to their mistake and I have never dealt with such an unethical, rude and overall disgusting company in my life. "HE WAS CERTIFIED, " they said. Well, certified people make mistakes you know, we are all human. Take your hard earned money else where it is clear that their values have changed. Don't let them take a grand out of your pocket and leave your pool looking like Satan's bath tub!
- Approximate cost of services:
- $900.00
- Company Response
I believe this situation was rectified. If there is anything that still persists please let us know.