Pioneer Family Pools

Swimming Pools, Spas & Hot Tubs
Burlington ON L7L 5R9
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HomeStars  >  Swimming Pools, Spas & Hot Tubs in Burlington  >  Pioneer Family Pools  >  Pool Installation and Follow Up Customer Service
Private User
Private User
Private User reviews Toronto, ON
1/10

Pool Installation and Follow Up Customer Service

This company is happy to take your money but their follow up customer service is non-existent. You can leave messages, send emails etc but there is rarely a response. We have had pools and had them serviced only by Pioneer for the last 30 years. The service in Oakville is outstanding. Burlington service is at best indifferent. This will be our last pool from Pioneer!

Approximate cost of services:
$70,000.00
1 of 3 people found this review helpful.
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Company Response

Thank you for voicing this experience. We would like to understand what is happening and speak with the department and people who have fell short. If you could email me cwalychuck@pioneerpools.com as I would really like to help!