Pioneer Family Pools

This is the feedback we entered online at Pioneer Pools website soliciting service feedback, as well as followed up with correspondence to dbell@pioneerpools.com. No response from Pioneer Pools whatsoever:

Unfortunately our experience with your pool opening services was very negative. We are repeat customers for openings and closing of our pool, so this last experience was very surprising. Here are some details as to why.
1) The pool cover was not rinsed and debris was left on it, folded with the debris back into our bag.
2) The pool cover anchors in the ground were left up not screwed back down leaving tripping hazards around our pool.
3) The waterline was not scrubbed or coped.
4) Hand tightening or refastened connectors were loose and leaking water. 4 points in total (to the Duo Clear; from the Duo Clear; to the sand filter, from the sand filter) were leaking
5) Chlorine Shock packets were not put into the pool but left on my backyard steps.
6) The new Duo Clear was installed and not left for me to install AFTER the pH and salt balanced.
7) The water level was about 1 inch above the skimmer, yet water was not removed to make the skimmer effective.