Penfolds Roofing & Solar

We needed to replace our 23 year old cedar shingle roof on our home. I new of Penfolds Roofing and their new rubber shingle product, "Eco Roof" from some recent experience redoing a large roof in a business I'm a partner in. I called to set up an initial meeting and got a prompt reply from my area sales rep. Adam. We set up a time for him to come and meet my wife and I and inspect and measure our existing roof. He got back to us promptly with price quotes and significant information on a variety of roof replacement options and prices that applied to our type of home.
I was pretty sold on the Eco Roof option and after my wife saw the samples and we toured around greater Vancouver to see a number of other homes that had already been done with this type of roof material, she too was convinced and we went ahead and booked the job with Adam.
He explained everything as to the expected schedule for starting and completing the job as well as stayed in touch with us throughout the whole process. The crews (2) arrived as planned, did the job in a very professional, timely and "safe" manner, were very friendly and neat at all times and everything was completed, on time and to my wife's and my complete satisfaction. Our home is relatively large and the roof has a steep pitch with lots of angles and valleys, so having confidence in the abilities of the installation crew was one of my biggest concerns and was what led me to seek out Penfolds in the first place. i was not disappointed, they did a great job. From observing the job done on our home, two of my neighbors on the street went ahead and replaced their aging cedar roofs with the Penfolds Eco Roof. Since completion we have been totally happy with the look of the new roof as well as the confidence in the product to do it's job for us and last a very long time. i have recommended Penfolds to a number of my friends and wish to publicly thank them for a job well done.

We are very pleased with our new roof from Penfolds. Our salesperson Adam took as much time as we needed to explain options and answered follow up questions on the phone. He was very thorough and we felt like valued customers. The crew showed up on time, were pleasant and professional, and worked hard - our roof was completed in one day! Penfolds was the only company to suggest the roof vent system and we are glad we chose it.

We were looking for a roof product that was going to last and Penfolds had the right product. Our Rep. from Penfolds was excellent and provided us great service and the installers did an awesome job. This roof gives us great looks and peace of mind and when it rains hard as it often does here in BC it's a good feeling knowing we are well covered and protected. Thanks Penfolds, great job and well done. Cheers, Bob C.

We used Penfold 10 years ago and were happy to use them again for our a roof on our new home - they did not disappoint. The workmanship and professionalism were excellent, and the price was affordable. We would not hesitate to recommend Penfold.

Right from the initial sales contact, through the presentation of options, contract signing, and roof installation, I found all of the Penfold's representatives to be courteous, competent ,and a pleasure to deal with. I would recommend Penfolds to anyone needing a new roof.

My new home was in need of a roof and after a visit to the showroom and a chat with Jason P.I felt confident that the job was in the right hands. All went smoothly and the results are exactly what I envisioned. The site was always kept clean and at the end of the project the only tell tale sign is a beautiful roof.

A pleasure to deal with from initial consultation to project completion. Sales consultation, work crew on site and office staff I had contact with all made me feel I had the decision in selecting Penfolds for such a large project.

My wife and I feel that the project went very well. We were very impressed with the quality of the work and the extra little items to ensure a smooth and quick installation.

One comment I must say was that I appreciated the extra effort that your installation crew put out to ensure that my daughter was able to access the front door of the house when the old roofing tiles were all over the front steps. They actually placed some of the plywood down over the scrap to make a path for her to get to the door. I feel the crew should be notified of how we appreciated the extra effort.

Thanks again for a project well done and we will be advising whoever asks us about our new roof to give you a call. They won’t be disappointed.

Kind Regards,
Tony Deakin

Our flat roof has had a leak for the past 3 years which my husband had tamed but not defeated. He had methodically eliminated the possibilities but the problem had still not been solved. We'd had a number of people come by to provide advice and quotations, but none of the advice resonated with my husband's investigations (and yet the potential bills of replacing the roof were huge).

And then we had a visit from Jose De Freitas. He was outstanding, professional and friendly. He immediately identified the problem, which turned out to not to be the roof at all. He was the first professional who provided advice that made sense and also resonated with my husband's investigations.

This company is not just about making money - a quick buck - but genuinely knows its business.

We had someone come and visit within a day of making the phone call. Excellent service, intelligent assessment as well as courteous and friendly follow though. We will definitely recommend and refer on. Thank you for your outstanding service.