Re-Roof (cedar shake to metal)
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We originally contacted Penfold’s to repair the flashing around our chimney, which was leaking. They were the third company we interviewed, and we were immediately impressed with their knowledge and professionalism. We hired them that day, and the work was completed promptly and to our satisfaction.
Eight months later a new problem arose, and we contacted Penfold’s again. We decided that it was time to replace our cedar shake roof, and, unfortunately the flashing around the chimney would need to be changed to accommodate the new metal roofing material. Penfold’s credited us the cost of the chimney work so we didn’t have to pay twice, and we knew we were dealing with a reputable company who puts customers first.
The roof was replaced exactly as outlined in our quote and contract; there were no surprises. The workers arrived on time every day and were polite and friendly. The site was kept clean and any concerns we had along the way were addressed immediately. Sean and Ron were always available to us, and they checked in often over the two weeks they were on site. The size and scope of the project was quite large, but the work was well coordinated and efficiently executed. We couldn’t have asked for more.
I can confidently recommend Penfold’s roofing, and would not hesitate to contact them again in the future. Thank you, all, for a job well done. You have a standing invitation to stop by any time you’re in the neighborhood!
Harvey-Steadman family, Surrey BC
2015
- Approximate cost of services:
- $60,000.00
- Company Response
Thank you for passing on your kind words. We greatly appreciate the time you have taken to do so, and having such great customers! We consider ourselves lucky to have Sean and Ron being a part of our team, as well as all the others behind the scenes, and on the job! I will make sure to pass this along to those involved. Enjoy the new roof! All the best, Shaun Mayhew