Residential driveway paving nightmare - poor quality product and company - stay away.
In a word, stay away.
I never write reviews on anything but this one - I just had to.
I know Carlo will most likely come on here and say the job was done right and I am too picky but believe me it was not done correctly.
They sell you on the idea of a great job for a great price - right.
On my entire street, they did maybe 6 houses at the same time - all of whom I spoke with and agreed on less than average job. Not one was satisfied with their driveway.
Carlo (the owner) even admitted that they received a BAD BATCH of asphalt for our street and that's where it ends. He says and I quote "it's a driveway, not ceramic tiles ". He did nothing about it even knowing that the asphalt was "bad".
Yes it's a driveway, but it ended with discolouration, pitted holes in multiple places, lines left by the roller machine and it was so soft that I can easily poke a finger in it and leave dents - yes dents, and it wasn't a hot day (as they would argue!). A neighbour of mine came by and commented that my driveway looks like it's 10 years old already.
Anyway I could go on and on but I think my point is clear.
This company needs to UP it's quality and UP it's post-service greatly.
I asked repeatedly to correct the issues with no actionable response, only defending their job as adequate for a driveway.
Customer service: 0
I wasn't the only one on my street disappointed so it's definitely not me.
If you want your asphalt driveway done right, go elsewhere, trust me.
And to Carlo, I'm not sure how you stayed in business so long (maybe it's the prices that get people, I don't know) but you really need to work on a quality, long-lasting product that people expect in a driveway.
Avoid at all costs. Seriously.
EDIT: Sure address is: 3917 Hazelridge Road, Mississauga, L5N 6Z4
I'm not exaggerating - trust me, I have nothing to gain at this point. The money was wasted already. Anyone interested, come by and have a look ( I know sometime has passed now but believe me, it was just the same when it was "new").
You say you came by and only noticed a mark from a plant, please....there were pitted holes all over the place, crumbling asphalt on the edges, asphalt even looked light grey in colour when new!!! This is ridiculous. Carlo even admitted that they received a BAD BATCH of asphalt and that there were multiple complaints on the street which I verified. Cmon, you're admitting to a bad batch you applied but now there's nothing wrong with it ?
Doesn't make sense to me.
I'm sure people can find a more reputable and customer focused company to deal with.
Why even bother with all these negative reviews, you know what's coming if you deal with this company.
And they will STOP taking your phone calls as read in other reviews, that's for sure. That's what I call great customer service.
Buyer beware!!!!!
- Approximate cost of services:
- $1,450.00
- Company Response
Peter , why don't you State your address with your review so people can determine on their own that their is nothing wrong with your driveway. We came to you houses several times to find any defects, the only thing we noticed is a mark from a plant pot that you left on driveway when it was hot . We told you not to keep anything on the driveway after being paved . This is a false statement your making let other home owners see for them self . I would say to other paving company don't do work for peter , all he is looking for is a free driveway.