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Pebo Stones Corp

Countertops
Richmond BC V6V 2G7
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HomeStars  >  Countertops in Richmond  >  Pebo Stones Corp  >  Very disappointed with decision to go with Pebo
Dan  in Vancouver
Dan in Vancouver
3 reviews Vancouver, BC
1/10

Very disappointed with decision to go with Pebo

During my initial home build (1998), based on my recommendations from a friend, I chose to go with Pebo Stone for Kitchen Granite counter tops.

The quote was reasonable at the time, but the outcome was disappointment.

Two piece counter tops with small elbow. Should be basically two single pieces with no joins. One piece came 'off colour' and was replaced after I complained it was not what I selected. I think I received a 'scrap' piece. The major disappointment was Pebo decided to provide the 2nd piece with a join in the middle of the sink area. What were they thinking???? I did not notice this after the install, but soon realized when the join in the sink area started to slip. (photo attached)

As time went on, the join slip got worst, to a point where water was leaking from the counter to the under cabinet. I contacted Pebo for a remedy/repair. They were more than 'happy to help', BUT, at a cost more than if I was to replace the counter top at current market prices. So no help at all.

I am currently doing a reno for the kitchen, and working with another countertop vendor, I am learning the mistakes I made with Pebo, and how they should have never put a join where they did. Again, I believe Pebo approached my job with the intention to use 'scrap' material to make the countertops for me for bigger profit, and not for a single source 'slab'. Can I say, 'bait and switch'?. Even it they had to do a 'join' why not tell me, or, not put it where it will be prone to fail?

I am writing this review only provide others to be aware, and also confirm what they want is what they will get. Vendor deceptive practices may not be apparent until it is too late.

Approximate cost of services:
$1,800.00
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