Paris Kitchens

I can only give Paris Kitchens one star; and only because they have one excellent installer who actually cares about his work. The company, however, has no concern in providing quality customer service or professional work. I am in a Condo building with less than 80 units and after four months still waiting for the company to completely provide the kitchen I ordered and to repair the numerous errors. The experience has been so negative that I wish I purchased the condo without a kitchen and hired a private company who cares about their product. I have attempted polite correspondence after four months of waiting and the Company representatives made it clear that they are not concerned about the issues of quality or delays.

Examples of problems:
Holes drilled into cabinet doors for handles in the wrong place and company doesn't replace until you list on Tarion warranty.
Drawers missing and when they are delivered they are the wrong size and then the installer is not provided with the tracks to install when this problem is rectified.
Fridge Panel delivered in August 2015 for the wrong size Fridge and an order is not submitted for a replacement because they presumed the delivery was made and installed. The second set arrives in December 2015 and they are still the wrong size; the Kitchen company attributes the problem to the measurements provided by the Manufacturer of the Appliance.
Damaged cabinetry; gouges, knicks, glue on interior surfaces. Other issues include damage to wood floor from installation; gables between the appliances are differing heights; gables are not flush with the cabinetry; screw holes pushed right through the cabinet walls; peeling; missing interior shelves.