Pambis Appliance Service

My electric range stopped heating properly in late August -- the oven would sometimes heat, sometimes not. The first few appliance repairs I called didn't even get back to me, even after I waited several weeks and left multiple messages. So then I called Pambis, and the experience was a complete 180: immediate response to my call, friendly follow-ups, and effortless assistance scheduling a visit.

As for the actual service call: Peter went right to work, and was courteous and professional. It was a bit of a tricky issue with no 100% sure-fire way to know what was causing the oven not to heat consistently, but he fixed a few potential things that "were the most likely reasons it was not working", and still inspected everything to cover all his bases. Even though the service call was way back in October, I waited until now to write my review because the heating issue was intermittent -- so I wanted to give it plenty of time and repeated use until I felt safe to say it was fixed. It's been about 3 months since he came by, and it has heated up every time since.

I'm glad I didn't have to plunk down extra cash on replacement parts, but Peter laid out all the potential scenarios for me just in case. The entire experience was a breeze. Peter has good people skills, as did Chris when I spoke to him on the phone. I'd recommend Pambis to those that need work done.