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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (375 reviews)

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Aaron
Aaron
2 reviews Toronto, ON
10/10

Full floor replacement

We did a full reno of our main floor and replaced the hardwood on both the main floor and second floor. After visiting a lot of flooring stores, Dov and Roy were immediately helpful in finding the exact option we were looking for. Shopping and install experience were great!

Approximate cost of services:
$17,000.00
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Company Response

Hey Aaron,
Fantastic feedback. Thank you for recognizing that we are different.
We are not the typical outfit. We work with the mindset of being the business where your experience is guided and engaging. We want you to be happy. It makes us happy. We're offering ourselves to those who care about their investment and long term outcomes, a mutual benefit and growing relationship versus one and done. After 35 years we know people refer, they come back, word spreads.
Hope to see you again,
Talk soon,
Dov, Roy and the Invision team

Private User
Private User
Private User reviews Vaughan, ON
10/10

Floor Project

I contacted Dov at Invision to quote on the supply and install of a vinyl floor for a project in the Collingwood area. Dov was incredibly responsive and took the time to understand my requirements and provided a fair and competitive quote. Once we agreed, Roy took over and arranged the installation. The team showed up, including Roy, on time and performed the installation work in no time. Everything was perfect and no complaints. No hesitation in recommending Invision for any of your flooring needs.

Approximate cost of services:
$28,000.00
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Company Response

Hi John
Thanks for this wonderful acknowledgement of our service from beginning to end. Enjoy the new home.
Our edge to run things smoothly and effectively while backed by our competent service standards is part of our goal.
Furthermore is to attract people that appreciate and understand that the little things matter and we're we shine.
Communication, reliability, and competence are all reasons why for people looking for a reputable flooring service to build a relationship with we're it.

Talk soon...
Dov Roy and the Invision team

Khanh Tran
Khanh Tran
1 review Vaughan, ON
8/10

Mercier Hardwood - Purchase Advise and Guidance

The Invision Team was helpful in our journey through picking the right hardwood for our new home.

They've been in the flooring business for a long time and their expertise shows. They provided advise prior, during, and after purchase. Even though I plan on self-installing, they've been helpful providing tips/tricks to ensure I get the most out of my hardwood.

We got a competitive price + shipped faster than we expected. Highly recommend!!

Approximate cost of services:
$35,000.00
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Company Response

Hi Khahn- both you and Penelope were simple to communicate with , your visions aligned and clear making the process simple for a difficult decision that many struggle with.
Much success in your new home and growing your young family.
Post and send photos once all is completed.
Talk soon…
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Refinishing floors - hardwood

Invision Flooring was amazing to work with, from the sales process to then finalizing a cost and timeline was great. They don't overcharge right away like some other organizations.

During the process Dov was an amazing person to work with, he is a great communicator and does his best to calm the nervous home owner that we were. I would highly recommend them and if I were to refinish again, I would choose them.

Only area that needs improvement was the stain/colour selecting process. I think it would have been beneficial for them to offer a service where you show them a floor example that you like (real example hardwood/eng hardwood) for them to match for you based on their colour experience. It would have given us less stress of finding a colour ourselves based on digital pictures.

Amazing work.

Approximate cost of services:
$6,000.00
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Company Response

Hi Alvin-
Amazing review, thank you and wishing you nothing less than enjoyment in your home. It was really a pleasure watching the process of nerves turn into excitement for both of you.

The showroom was always open to you for viewing samples and I did send you to see dozens in advance. I do realize colour selection was a challenge- your not alone in that. It’s hard, we understand and with wood products not always easy foresee the outcome in advance. Especially when in your case having red oak upstairs and white oak downstairs. The guys did an awesome job making them look equal and uniform.

Talk soon…
Dov, Roy and the Invision team.

Mirs
Mirs
2 reviews Vaughan, ON
10/10

Hardwood flooring and staining of stairs and new pickets

A huge thank you to Dov and Roy and their team for their advice and exceptional and professional installation of our hardwood flooring and our staircase. We have received many compliments from family, friends and other tradespeople. The quality is excellent, the work was completed on time and it was a pleasure to deal with people who value and exemplify customer service. Miriam and Brian

Approximate cost of services:
$40,000.00
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Company Response

What an awesome way to start a week.
Thank you for this great review.
We always strive for leaving behind and excellent experience and project results.
Extreme pleasure is taken by us knowing that your family peers approve, furthermore when skilled tradespeople comment favourably we become extra proud that they have taken notice.
Talk soon...
Dov, Roy and the Invision team.

Domenic in London
Domenic in London
0 reviews London, ON
10/10

Stair Refinishing

Outstanding workmanship and professional. Dov was extreamly helpful in explaining what would be involved and had the custom stain mixed to match 100% to our floors. His workers came in and completely sealed up the area and we had almost no dust from the sanding which we were worried about and were outstandingly professional. Thanks again Dov to you and your crew. Amazing transformation

Approximate cost of services:
$8,000.00
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Company Response

Hi Domenic, taking some extra time and effort to explain the process is part of the difference we gain recognition for. Our work is messy and dusty, sometimes we can contain it better than others but we always try to minimize it.
Also- getting rid of your original builders handrail, posts and pickets from new modern solutions are always please to us both.
Talks soon,
Dov, Roy and the Invision team

10/10

Floor Replacement

It's taken me a while to get to this review, but better late than never. I had the main and second floors of my 100-year old home completely replaced over the summer by Invision. I received three quotes from vendors that I had found on Homestars, but I ended up choosing Invision not because they were the cheapest, but because of the thoroughness of the quotation, and their professionalism and communication through the whole planning process. Prior to retiring, I managed construction & maintenance for 300 locations of a well-known Canadian Retail chain, so I knew and appreciated the value of a well-planned project and a contractor that won business based on reputation, not on the lowest price. The bottom line is that they started when planned, did not go even $1 over their original quotation, and even finished a few days early. I am a single dad to three boys, and Dov and Roy made the intimidating hardwood selection and planning processes painless. My old house provided a few curveballs to work around but I was - and still am - absolutely thrilled with the quality of work and the new lease on life the floors have provided my home. Attached are a few 'before and after' shots.

Approximate cost of services:
$34,000.00
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Company Response

Hi Chris- what an amazing review! Thank you for this.
We had no idea of your past career and now knowing, where nothing short of blessed to have come in contact with you and be able to roll out Invision's red carpet and white glove services. Enjoy it forever.

You chose a lovely floor, a personal favourite and it looks great.
Furthermore, the repainting of all the trim we did really popped the new clean look we were all after.
Let us know when your ready for the other painting work you were considering and we would be happy to brighten those areas up.
Talk soon...
Dov, Roy and the Invision team.

c in Toronto
c in Toronto
5 reviews Mississauga, ON
10/10

Excellent workmanship and great service!

Invision repaired 13 planks in the middle of my floor. You would never know that it was done. It is perfect! Dov and Roy we're excellent to work with, and the workmanship was flawless. I would highly recommend them.

Approximate cost of services:
$3,400.00
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Company Response

Hi Candace,
It's rare we take one repairs of floors that others have installed.
Your transparency and approach for why needing this repair is what sparked our willingness to help you put this behind you.
Knowing the floor manufacturer suggested us for this repair was a nice side compliment to our abilities.
In the end well all happy.
Talk soon...
Dov, Roy and the Invision team.

Doug in London
Doug in London
1 review London, ON
10/10

Hardwood floor

Just phenomenal service from start to finish for my new hardwood flooring. Would go back again!

Approximate cost of services:
$10,000.00
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Company Response

Hi Doug, thanks for working with us and awaiting our next chance.
Talk soon...
Dov, Roy and the Invision team.

Private User
Private User
6 reviews Toronto, ON
10/10

Stair railings

Invison did a great job of replacing old as well as installing new railings. I was impressed with how quickly - the job was completed within a day - and how cleanly they worked. Clearly, they are experts. Dov's advice was very helpful in deciding how best to proceed.

Approximate cost of services:
$6,000.00
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Company Response

Hi Anne- thanks you for acknowledging our efforts, workmanship and results. Your help in making this seamless and efficient for us is noted.
It's gratifying to know we have now provided you peace of mind and safety replacing an unsafe and not to code railing to something you can rely on.
Talk soon....
Dov, Roy and the Invision team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
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