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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (375 reviews)

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Monica Mercer from Halton Hills
Monica Mercer from Halton Hills
3 reviews Georgetown, ON
10/10

Flooring & 5" Baseboards

From our initial meeting with Roy we had a good feeling about the company and their ability to do a professional job and answered all our questions. He was very informative about the various choices of woods. It actually made our decision a little tougher. So many different things to consider. His measurements were extremely accurate with very little remaining materials. The price was slightly higher than a another quote we received but well worth the extra money. The installers, Ricky and Eric were professional, friendly and did a fantastic installation job. The were punctual and cleaned up at the end of each day. We will definitely use Invision in any future flooring renovations without hesitation.

Approximate cost of services:
$11,200.00
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Company Response

Monica, thank you for noticing our passion.
We always appreciate when people like yourselves take the time to list their experiences with us.
We realize that not all our clients make the time to share their joy with us and the public through homestars, so you deserve our sincere thanks.
We also thank you for being such a great client and wish to do it again in the future.
Talk soon,
Dov

Emily Tombs Shaw from Toronto
Emily Tombs Shaw from Toronto
1 review Toronto, ON
10/10

Hardwood Flooring + Banister

Roy and his team were exceptional! They helped us pick beautiful flooring and a new banister for our upstairs that matched the exisitng color of that of our main floor. We were highly impressed with the installation as we have a very old house with lots of slants and quirks but they did an even nicer job than we had hoped for. They were quick and very professional, leaving the job tidy. I would highly recommend their services!

Approximate cost of services:
$7,000.00
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Company Response

Hi Guys,
Thanks very much for making the effort to apply this testimonial, I know its a busy world.
Roy took a sincere approach to making sure the look and style you wanted to achieve was taken into account every step of the way.
As for the quality of the guys and the work.... I wish I could fib and say we got them specially for you, but our entire team of on site workers follow the same guidlines
Enjoy your new floors and please keep us in mind going forward for future needs.
Talk Soon....
Dov

Hussein from North York
Hussein from North York
7 reviews Toronto, ON
6/10

Laminate flooring purchase and installation

Exactly 1 year ago, I had a very pleasant experience with Invision Hardwood & Decor. Approximately 1 month ago I contacted Dov with a problem I was having - the transition molding connecting my kitchen to my living room had begun to crack and peel off. He quoted me a price to fix this that I thought to be outrageous ($300), especially considering that just a year ago I spent $4,200 to have my flooring installed and that the job in question would take 20 minutes for 2 people to complete. I wholeheartedly recognize and appreciate labour and material costs, but what I also recognize is that when you do business with somebody and within a year problems start to appear, as a business owner and a service provider, it's your obligation to do right by the customer. I did not feel like that was a priority for Dov and I managed to complete the work for less than half the price that was quoted by Invision Hardwood.

Review has 1 previous version
Approximate cost of services:
$4,200.00
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Company Response

Hussein,
The outcome of easy going people like yourself makes the whole process fun. Thank you.
Your trust and communication along the way as well as coming through on making our requests happen helped to make this a smooth and rewarding process for all.
All the best and awaiting those referrals,
Talk soon,
Dov

E. Love from York
E. Love from York
1 review York, ON
10/10

Hardwood repairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Invision's crew were very nice men and worked hard and efficiently.
In particular, please pass on my warm thanks to Jamie. He is a great team
leader, very professional - and I much appreciated his input regarding the office flooring. (It's great not to get up to concrete floors anymore!)

Approximate cost of services:
$5,300.00
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Company Response

Eileen, you have been a pleasure to deal with. Our whole team enjoyed working with you. Your hospitality was appreciated and we hope you enjoy your floors for the foreseeable future.
Talk soon,
Dov

Jon Dickens in Toronto
Jon Dickens in Toronto
5 reviews Toronto, ON
10/10

Flooring complex living room

Great service. Bamboo looks great. Prompt and listened to my vision for cutting at a 45 degree angle. I would recommend Invision to anyone looking for a flooring company and will be using them on my next project.

Approximate cost of services:
$1,600.00
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Company Response

Jon, thanks a bunch for making it easy for us to deliver what you needed from us. Its went smooth as butter and you now have a completed room to have relax in over the holidays.
Happy Holidays,
Dov and Roy,

Richard from Richmond Hill
Richard from Richmond Hill
2 reviews Richmond Hill, ON
10/10

Hardwood floors

We replaced broadloom with hardwood floors including the staircase. We also had a tight timeline to work with. We were quite impressed with Roy's commitment to the project and to seeing that the deadlines were met. Even though there were a couple of unexpected surprises, they managed to finish before the deadline. The follow-up care was excellent and the floors look great.

Approximate cost of services:
$25,000.00
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Company Response

Richard..... awesome post, thanks. It really helps to hear your voice and support in us for our efforts. Often times we say recognition of the effort is equal to the payment, but they don't take praise at the grocery store.
Looking to the next one...
Happy holidays,
Dov and Roy

Lucy Vallescura from Vaughan
Lucy Vallescura from Vaughan
2 reviews , ON
10/10

hardwood floors

Another great job!! Invision Hardwood Floors replaced our old parquet floors with beautiful new hardwood floors on our bedroom level. Great workers! Done on time! We love the new look. Thanks Roy and Dov

Approximate cost of services:
$11,000.00
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Company Response

It was excellent watching the process of your home change over the past couple years with the more recent additions of the floors and staircase. What seemed at the onset to be lots of moving things around turned out to be pretty painless in the end. Thanks for ensuring that all of the furniture was moved and prepared for us. You did a great job covering up as well. All this makes it easier for us to provide a better job. Happy Holidays to you and Dom.

MARK SEXSMITH in Mississauga
MARK SEXSMITH in Mississauga
3 reviews Mississauga, ON
10/10

Remove Ceramics and install wood floors and trim

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Christine and I would like to express our thanks to you and your contractors for the excellent job done on our hardwood floor installation.

Any of our friends who visit comment positively on the fine fit in the difficult areas around the staircase, and up the stairs. We are especially pleased with the unbroken flow of the wood surface throughout the connecting rooms and hallways, and the smooth interface between the wood and the other floor surfaces throughout the house.

Your crew worked in a professional and prompt fashion, and as a bonus were as careful as possible to cause the least disruption to the rest of the house in the way of dust and dirt.

Thank you for a job well done.

Mark and Christine Sexsmith

Approximate cost of services:
$26,000.00
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Company Response

Hi Guys, Roy and I would like to thanks you for this wonderful review.
Were are thrilled to know that you are pleased with the work and the results. We are glad that you know have the chance to visualize the results of hard work. Roy can take some credit as well as I am certain he silently Invision'ed your satisfaction with our work together. Happy Holidays. Looking forward to your future business hope to talk soon....
Sincerely,
Dov
Sincerely

S. Sweetland from Concord
S. Sweetland from Concord
1 review Concord, ON
10/10

New Hardwood Floors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Craig and I wanted to extend our appreciation and thanks for all the hard work in helping us put together our desired plan for our home. Dov & was instrumental in guiding us thru this process and we thank you for all the time you spent with us. Your installers, E.J. and Brian were awesome guys and it was truly a pleasure having them in our home to make this project come to fruition. They are truly 2 people I would request specifically again to have another project completed for us and would highly recommend Invision to anyone I know. The workmanship has been exceptional and the end result has made us very happy. You have our promise to refer other to you that may be in the market for flooring. ?

Thank you ever so much again!

Your new Clients…..

Sheri & Craig

Approximate cost of services:
$7,700.00
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Company Response

Sheri/ Craig, you guys told me your fussy, I did not see it at all,
I guess that's what happens when people work together to achieve desired goals, thanks for your upfront work in preparing for us as well. We look forward to more business from or through you in the future. Happy Holidays
It was truly a pleasure....... until next time.
Sincerely,
Dov

Holly in North York
Holly in North York
4 reviews North York, ON
10/10

Installed Flooring

Found out about Invision Hardware and Decor from the reviews of other Homestar users. Went out to their showroom in Concord where I met with Roy. He patiently explained the different floor choices and we settled on the flint reclaime laminate for the 3 bedrooms and the seaside oak hampton laminate for the basement. I can't tell you how delighted I am with the results! The crew arrived on time. Jamie, Roberto and Charles are the best! It is obvious they really enjoy their work and the proof is in the final product. Roy was great throughout the whole process and checked in halfway through the job to see how things were going. I highly recommend the skilled staff of Invision Hardware and Decor. From the very beginning, they were a pleasure to deal with

Approximate cost of services:
$12,000.00
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Company Response

Holly, thanks you for you kind words about us. Ultimately it is hard to prove value to a client prior to them giving us a chance. Thanks for giving us that chance. You comments are rewarding to read.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
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