Our garage door would only open a few inches and then close again. We contacted STEVE from OPEN SESAME after reading the reviews about him on HomeStars. After a long, cold work day, he arrived at 6:45 P.M. with his helper. After 15 minutes and a few minor adjustments, our door worked but he did not want to charge us. My husband gave him $40 cash anyway. Two nights later, the door went up but wouldn't close. We called Steve the next morning and he returned. He wanted to take the old motor apart and try to fix it. We chose to buy a new one. He insisted on deducting the $40 we had paid before. He always answers his 'phone immediately and will give free advice over the 'phone if possible. He is polite, honest, hard-working,tidy and pleasant and goes that extra mile for his customers. We highly recommend him and will use him in future.
- Approximate cost of services:
- $450.00