Ontario Carpet Industries

bad experience with dave. Signed paperwork dec 3 . and paid 733 of a total of 2300 deposit .. he was to start tomorrow, sunday and he calls this morning saturday wants to start in half an hour .. no prob , i'm excited to get it done..

i get my pissed-off wife out of bed and moved furniture from 2 bedrooms and hallway/stairs 800 sq ft and he calls me back and wants full payment up front even before the installer comes by .. said i would get my credit card and call him back..

15 minutes go by and i thought rather hold back on the rest until completion but i called and said even though i don't think it's right and it was not explained when we paid the deposit, i was willing to pay full price before he came by to start, as i was worried for my deposit.. and he says he was disappointed i did not trust him, made me listen to a 10 minutes lecture on how bad it was for me to not trust him, saying he was not interested in the job and no refund of deposit.. and hung up the phone. TWICE.

While i hardly ever support credit card companies, in this case mine advised that since HE canceled the deal i would not lose my deposit. hopefully folks out there in reno-land will not have to deal with this guy's business and go thru this same kind of thing..