Nutri Lawn

We were putting our home in Mississauga on the market last summer and needed to get our lawn into decent shape fairly quickly. We had heard good things about Nutri-Lawn and contacted them to begin the work, being very clear about the fact that we were moving.

We ordered a fairly comprehensive program which included seeding, fertilizer, weeding and aeration. Scheduling the treatments was a bit slower than we thought we'd arranged with the company at our initial interview, but once they began, the lawn did start to look better and we were quite pleased with the result. They send an email before they come each time.

My only significant caution to customers is this: I received an email today with an invoice for "scheduled treatments" for my old house for this year amounting again to approximately $370. I wrote back immediately to remind them that we were not living there any more and to please amend their records. I also called them, just to be sure. They agreed to take me off the list. But when I suggested to the scheduler that they find out if someone is ordering treatment for the following year prior to sending out the "schedule" she disagreed, saying they do send out the emails. However, had that email ended up in a spam folder, or been missed, or I'd changed emails, they would just have started coming to service a house that did not order services for this year at all and where the people they were going to bill no longer lived.

Given this policy, even though the work was good, I'd be hesitant to use them again. Should you use them, just make sure to be clear in writing if you are not going to use their services again the following year, or if you are amending your agreement.