Consumers Choice Home Improvements

Formerly Consumers Choice
Windows & Doors Installation & Service
Toronto ON M1X 1B7
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HomeStars
Windows & Doors Installation & Service
Consumers Choice Home Improvements
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66%

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Reviews by rating (past 12 months)

Reviews for Consumers Choice Home Improvements

Average customer rating:
9 10 (854 reviews)

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trinity2015 from Toronto
trinity2015 from Toronto
1 review Toronto, ON
10/10

Full house window replacement

We replaced all our windows. Dave is great with sales and Luka was awesome on install. Both went way over and above. So happy. Will only use them for windows now.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the positive feedback and it was a pleasure to serve you. We look forward to doing business with you in the future.

Best Regards
Management

Private User
Private User
Private User reviews Toronto, ON
10/10

New Window Installation in Old Toronto Home

I had Consumers Choice come to do 6 Windows in my Toronto RowHome. I just moved into a row home that is about 113 years old and i noticed the windows in the house were last done in 90's and were single pane and didn't seal properly. I got Consumers Choice to install new brick-to-brick windows that were double-pane, most double hung as well. From start to end i had a great experience and couldn't be happier with the installation of the windows. They not only look great but i can already notice a difference in terms of energy savings (AC staying in the house/ solar heat blocked). I plan to do the remaining windows the home next year and i will definitely be going with this company again.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you for your Gracious feedback it was a pleasure doing business with you.

Best Regards
Natalie Wynter
Customer Care Manager

Heather F. in Toronto
Heather F. in Toronto
14 reviews Toronto, ON
10/10

Ten new windows and new front door

We just had all new windows and a new front steel door installed by Consumers Choice. We emailed for a free estimate and the office was quick to respond. We set up an appointment and Larry, the salesman, was great. He gave excellent information on all the window styles and the various products. He gave us an estimate on the installation date and let us know that an installer would be back within two weeks to measure up all the windows. Once again, the office was great about keeping us informed on timing and setting up convenient times for appointments. True to schedule, Zoran, the installer, came to measure up the windows. The windows were installed as per the estimated installment date. The installation crew took care to cover floors and carpets and cleaned up as they went along through the rooms. The office also followed up after the installation to make sure that everything was done to our satisfaction. We’re very happy with the windows and new front door and would definitely recommend this company.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

We Greatly Appreciate the positive feedback and are Happy that you are satisfied with choosing Consumer's Choice as your Home Improvements company.

Best Regards
Natalie Wynter
Customer Care Manager

Stephanie in Brampton
Stephanie in Brampton
3 reviews Brampton, ON
8/10

Windows, Windows and more Windows

We used Consumers Choice in 2009 (for 8 windows) and again in 2016 (11 windows) based on a recommendation from my folks. Stan has not lived up to promises made in the first scenario for credit on future purchases. However, the windows and installation went perfectly and the salesperson Joe as always, was fantastic to deal with. I would recommend Joe and the product and installers we had. the company followed up at every turn to solve a small issue we had.

Approximate cost of services:
$11,000.00
3 of 3 people found this review helpful.
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Company Response

Please find our response to this review.

We apologize that the HST rebate cheque did not reach the customer, which was due to the incorrect postal code on the customer’s contract. The cheque had been mailed out approximately two weeks after the completion of installation.

Subsequently, we spoke with the customer and verified that the postal code was indeed wrong on our file. This was rectified and a new cheque was issued and mailed immediately to the correct address. The customer has since then received the new cheque, is happy with the installation, and has expressed that she will be updating her review.

We look forward to the updated review and understand that the customer is happy with Consumer’s Choice service and products.

Rick In Victoria Village
Rick In Victoria Village
9 reviews Toronto, ON
10/10

Front Window Replacement

Consumer's Choice replaced a 10' by 5' front window space with 4 vertical windows, two that open. I was impressed with Alen and his partner who worked diligently and carefully with great results.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks Again Rick for choosing the # 1 Home Improvement organization Consumer's Choice we look forward to doing all your future Home Improvements.

Best Regards
Natalie Wynter
Customer Care Manager

Ernie R in Mississauga
Ernie R in Mississauga
1 review Mississauga, ON
10/10

Door installation

I had a door installed in August. Very positive and professional experience. They say it takes about 10 weeks for delivery as it has to be custom made but it was probably 6 weeks. The installers are very knowledgeable and polite. I am quite satisfied with the experience.

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Vaughan, ON
10/10

Recent installation

We had the windows installed in August. Our experience was really positive, from the first day we’ve met the Sales guy, to the installation. As we met the Rob before we moved into the house we had some time to think and chose the company we want to go with. Rob followed up with us when we have not made the decision yet, but he was not pushy and gave us time to think. When we made a decision and went back to Rob several time with different questions and he was very quick to answer them. Rob also recommended us to visit show room where we could see different windows and door. The communication with the office was also good. They told us right way that it would take 8 weeks to manufacture the windows as we had to replace all the window in the house. The end of 8 weeks fell into our vacation and I told them that than we had to move the installation after our vacation. They schedule the installation on Monday right after our vacation. We didn’t have a chance to confirm if everything would go as scheduled as we returned home on Saturday but installers showed up on Monday and as they promised finished the work within 3 days. They worked quick and removed all the garbage.
We are completely satisfied with the experience we had from start to finish. We’ve got all the necessary details from Rom, we knew that the trip would be wooden and liked it. The measurement was perfect, all the windows fit exactly as they supposed to fit. I cannot say anything about the quality of windows as it needs some time to figure out if how well it keeps warm air in winter, but the soundproof of the house improved. We still hear the noise from the road nearby, but it is much better now than with old windows. It is too hot outside, but I think with new windows our house is cooler now with the same AC settings.

Approximate cost of services:
$14,000.00
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abrad in Toronto
abrad in Toronto
1 review Bowmanville, ON
8/10

Good Job!

Me and my husband love our new windows! We replaced 8 windows in total for a good price, the workmen were very careful when they were installing the windows and cleaned up after the mess!

Approximate cost of services:
$6,999.00
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Ann in Scarborough
Ann in Scarborough
1 review Toronto, ON
10/10

Replacement windows

Great job! The workmen were meticulous in their work and were very careful not to scratch the flooring by laying cloth down to protect the floors. The window trim is lovely and we don't even need to paint!

Approximate cost of services:
$7,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Consumers Choice Home Improvements

Categories: Windows & Doors, Siding, Shutters & Blinds, Windows, Doors, Shutters and Blinds, Siding. Our customers are our best sales people and our business is built on your recommendations, therefore your satisfaction is our primary goal. Consumer's Choice Home Improvements follows a "High Volume, Low Mark Up Policy", that means ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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