Consumers Choice Home Improvements

Formerly Consumers Choice
Windows & Doors Installation & Service
Toronto ON M1X 1B7
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S in Stouffville
S in Stouffville
2 reviews GOODWOOD, ON
8/10

Windows

We did 1/2 our windows this year and plan to do the balance next year. There was a minor manufacturing defect in one of the installed windows. We had some initial difficulties in resolving the issue through Consumers Choice customer service; however, upon escalation of the matter Consumers Choice showed itself to be committed to maintaining the relationship and assisting us - they called the manufacturer for us and arranged a service call -- problem is now solved. Consumers Choice did an excellent job of installing the windows. The workmanship is extremely good and the installers were a pleasure to deal with. We plan to use Consumers Choice to install the balance of our windows.

Approximate cost of services:
$20,000.00
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S in Stouffville
S in Stouffville
2 reviews GOODWOOD, ON
1/10

Windows

We did 1/2 our windows this year and planned to do the other 1/2 next year. Just under two months after installation, noticed that one of the screens does not fit properly. Called for assistance. Got told it isn't covered by warranty and that it is not their problem. Am now tracking down the manufacturer directly to try and resolve - which will likely require ordering a new window. Extremely poor customer support. Once they are done and have their cash, they are done.

Approximate cost of services:
$20,000.00