My windows were installed oct 2nd the crew(3 people) showed up at 11am. The only drop sheets that were put down was in front of the windows they were working on I will mention also that one crew member worked outside so the mess inside of wet foot prints throughout my house wasn’t to bad.
I used consumers choice many years ago to replace my windows on my home I was very pleased.
Unfortunately this time I am extremely disappointed the quality of the windows themselves looks rushed and sloppy . The trim work that was done in the house is nothing but sloppy so much painters caulking used. My kitchen window trim is the biggest disappointment so sloppy and looks like I have different trim on each side of the window, plus the handle for the awning window is damaged..
I called oct 6th and left a message o received no call back. I then called on oct 15th spoke to a lady that seemed very nice and acknowledged that I should have got a call back she proceed to ask me what the issues with the windows were. When I gave her the list she rudely asked when my windows were installed. It was left left that a service tech would contact me within a week to a week and a half. Here we are November 4th no call back I left another another message yesterday.
I called and left a message
- Approximate cost of services:
- $13,000.00
- Company Response
Hi Moose. I left you a voicemail earlier today. Please call me directly at 416-335-8353 so I can look into your issue. Regards Paul, Consumer's Choice.