The product and installation were perfect. However, there was miscommunication between the order put in and what the sliding door installer, had to do--parts were ordered and paid ahead and were not needed--try to get a credit out of them, after the fact, Ha. I was not explained fully how the paying terms would be e.g. a finance company took over the payment details--what a pain they were. I was not told another charge went to the finance company to set-up an account. When trying to contact the order person, as to what was ordered and when are they finally gonna show-up, etc. the gals at head office are really rude. What awning I got is not what I thought it would be! The outcome is the best, installation-wise but the customer service is the pits.
- Approximate cost of services:
- $0.00