Spring of 2006 we had patio doors installed in our house by Consumers Choice. We were very happy with the job. This Spring our bungalow needed 8 new windows and again we contacted Consumers Choice. We requested the same salesman Chris Gardynik. He was extremely helpful . We were surprised to get a telephone call to say the 8 windows were all ready and they had an installation date for Friday, July 13, some 4 weeks earlier than expected.
The same crew arrived to do the work, so we knew we would have a good job of installation. First 5 windows went in no problem. But, when they removed the steel siding from our big bay window the wood was so waterlogged and rotten that it was falling apart. This required a major rebuild so the retrofit windows we had ordered could be installed. The following Monday afternoon Consumers Choice gave us the price to rebuild the window, we approved the additional cost and the following day the crew started the building project.
This could have been a horrible nightmare, but because of the cooperation and quick action of the staff at Consumers Choice and because of the skill of the installation crew, we have a fantastic living room window that does not leak and all the other windows that they installed are working great. Even a very good product is useless if it is not installed the right way. We would have no hesitation in recommending Consumers Choice to our friends, and we would go back to Consumers Choice again.