Last summer I had basement backup and insurance company sent Nu-Trend. They cleaned up the drywall and put fans in to dry out the basement. After they took the fans out they never came back to put the basement back together. I had to get someone else in to finish the job. The new contractors who quoted on the job were appalled by the estimate that Nu-Trend provided to the insurance company. They measured the room wrong, missed several items one being the insulation and vapour barrier on the outside wall. It was also very difficult to get another contractor to finish the job because as soon as the realized it was an insurance claim they said you should be dealing with the company that started the job and didn't even want to quote. Because I didn't get the basement work done in a timely manner the insurance company drop me as a client. All because their contractor Nu-Trend had no interest in completing the job they started. I would never ever recommend this company.
- Approximate cost of services:
- $4,000.00
- Company Response
We are sorry to hear you feel this way. We always do our best to complete our jobs however, there are instances where scheduling conflicts exist. We are extremely flexible and hope that you will give us another shot if you and your family are ever in a situation where you require our services.