We moved into a new home where the previous owners hand sanded the hardwood floors down to the bare wood which may have worked if the floors hadn’t been beveled. As the floors were definitely not the look we wanted we planned to replace them in the longer term. However shortly after taking possession we removed unwanted bookcases that had been left behind uncovering the original floors which were dark cherry in very visible locations. As we could not live with two toned floors and any google solution required the rental of tools we realized professional help was needed. After a thorough review of Homestars we found New Ridge Refinishing. Unfortunately Scott informed us that our “just sand off the cherry stain” fix was not quite that simple and the entire room floor would have to be refinished. When Scott provided the initial quote we thought it was an error. It wasn’t. After Sebastian came to the house to discuss the process and timelines we decided to refinish the floors and staircase treads throughout the house as well as change the staircase spindles, newel posts and railings. We could not have purchased wood for new floors let alone all the extras for the cost of the entire project. If anyone told us before the work started the end result compared to new install would be so beautiful we would have thought they were joking. Sebastian and Joe (spindles, newel posts and railings) looked at our Houzz aspiration pictures and delivered something even better. Sebastian showed us multiple samples of floor stain to ensure he achieved the colour we were looking for resulting in us switching to his recommendation. Joe engaged us as he custom built / installed the newel posts, caps, spindles and railings to meet our exacting standards. The result is stunning. The level of customer service from Scott, Sebastian & team and Joe was phenomenal. Sebastian & team and Joe are masters of their craft and it shows. We would not hesitate to engage them again and are thrilled with the outcome. Our house looks amazing thanks to their efforts.
- Approximate cost of services:
- $25,000.00
- Company Response
Thank you AG for taking the time to write such a thorough review of your experience. It was a pleasure for Sebastian, Joe, myself and the entire crew to work with you on this complete hardwood floor refinishing and stair case reno project. Please keep us in mind for a future project and thanks again for choosing our services!