Great staining job - touch-up work outstanding
I hired Newridge Refinishing Group to strip down my staircase and refinish it.
They did a great job staining my maple stairs and railings. The colour/shade of the stain was consistent with very flew blotchy spots. This was a challenging task given that maple has a very tight grain and doesn’t absorb stain as evenly as oak.
There are still some touch-ups required to the polyurethane finish (streakiness, and wrong sheen applied) and to two of the railings (colour didn’t match on one railing, some spots were missed due to accessibility).
I have decided on a tentative rating of 8/10 as there is still some touch-up work outstanding. These touch-ups are in the process of being addressed. Once the touch-ups are completed, I will finalize this review.
Thus far, it has been a positive experience working with the Newridge Refinishing Group as they are committed to ensuring complete satisfaction and professional client service.
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Michael,
Thank you for taking the time to provide us with a detailed review of your experience thus far. We will take care of the remaining touch-ups as mentioned above.
Warmest Regards,
Scott and SebastianUPDATE on March 28:
This project was completed about a month a go and the client is satisfied with the final result. The above review has not been updated.