Replace old shutoff broken by another company's plumber
Had water softener installed in 100+ year-old house. Vendor's plumbing tech "finished job" and left -- NOT TELLING ME HE HAD BROKEN OFF UPPER PART OF BASEMENT SHUTOFF. When I finally noticed, I called New Canadian, who sent Vlad. We discussed what to do, and he gave me a reasonable estimate for installing a new shut off and a bypass line for watering the lawn with untreated water (something the innstaller for the softener company should have done).
When the day came, Vlad showed up as soon as City turned off water at sidewalk, did what we'd agreed to, and had me inspect the work when he was finished. Vlad then left, but remained on-call until City turned water supply back on. Vlad's soldering work on dry pipes worked perfectly when the water pressure came back; the man knows what he's doing.
Next time, I go to New Canadian first.
- Approximate cost of services:
- $1,300.00
- Company Response
Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.
Thank you from New Canadian Drain and Plumbing.