Great work on replacement of basement drain
Our basement (1970 house) main sewage clay pipe collapsed and we were having sewage smell through our laundry floor trap. We had a flyer from new Canadian drain in our mailbox and decided to give them a call. Never heard of them before so we were a bit anxious. Shendon came in, was very thorough with his assessment, diagnosed the problem with his camera and provided me with a detailed contract and estimate. Started work next day with the crew and it was completed within 2 days. This was a huge job including digging foundation and exchanging all clap pipes to pvc pipes, as well as installing a backflow valve and resurfacing/cementing the dug up areas.
We were quite impressed with the professionalism, cleanliness and timely job completion. Esteban also arranged for city inspection for the rebate program for the backflow valve.
The whole crew was extremely hard working and seemed competent. We felt confident in their work and they tried their best to clean up as well. All in all, I have never experienced such a large plumbing issue before and hoping it will be the last one, but based on my experience - I would highly recommend this company. They also provide a 20+ year warranty for what its worth.
The only drawback was that it was $$$ but again we did not shop around as this was an emergency situation. Not sure how it compares to others, but happy with the outcome nevertheless and Shendon + company were all great !
- Approximate cost of services:
- $16,000.00
- Company Response
Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.
Thank you from New Canadian Drain and Plumbing.