Mr. Rooter Plumbing of GTA

We purchased a house in the summer to which we made many modifications to improve accessibility including a new kitchen and bathroom. We hired Mr Rooter Plumbing at the end of the renovation to hookup the dishwasher, kitchen faucet, shower fixture, toilet, and bathroom faucet and sink. As it turned out hooking up the dishwasher was beyond the plumber’s skills. He did try to hookup the dishwasher but in the end had we hired an installer to secure and level it. The kitchen faucet, toilet, and bathroom faucet and sink were installed well, The shower fixture was, again, beyond the plumbers skills … mostly because he failed to read the installation instructions that came with the unit. He cut short a pipe that should not have been cut short requiring us to purchase and him to install a fix. Finally the shower fixture was installed well (and we love it). Attempts were made to close-off two clean-out traps that were open in the basement but ultimately we did that ourselves with a bit of elbow greese. Overall we’re satisfied with the promptness exhibited by the plumber and how available he made himself for the challenges we encountered but were a bit miffed at his confusion with the shower fixture. We’re also unsure if the work he initially quoted included jobs he ultimately couldn’t do.