purchase and installation of onyx vanity top
Our experience with Mascone Tile was terrible. After choosing our stone, and tagging our chosen slab, we were led to a computer to see and select the side of the slab we wanted to use for our vanity top. We were given a computer generated picture of the stone so we could match our vanity and wall paper.
We were told 3-4 weeks for delivery. After coming to measure, no one called to confirm a delivery time, no one returned phone messages and we had to go back to the showroom in order to speak to someone to get an answer. We were then told it would be 4-5 weeks. Mascone finally came and installed a vanity top, but it was not the one that we chose and it was full of pit marks! We had to call several times before anyone called us back. We were told that there is nothing in the contract that states we get the stone that we chose. We asked to speak to the owner and were told that they would not speak to us.
This company did not provide us with any service, nor did they deliver the product that we ordered and paid for.
There are many tile and granite places in the neighbourhood, go elsewhere!
- Approximate cost of services:
- $1,000.00