Modern Home Furnishings

We first dealt with Modern Home Furnishings, North Vancouver in 2007. Our move from West Vancouver to Victoria required that I purchase a full bedroom suite (a queen bed with a beautiful black headboard & footboard, “Spring Air” mattress (THE most comfortable bed I’ve ever slept on), and two matching bedside tables - extra tall to match the height of my bed), a computer desk and matching printer table. Once the furniture was made, our moving day was pushed ahead by a couple of weeks so they held all our new furniture in storage for us and then they arranged a pick-up time with our movers on our moving day. This extra service they provided us was so helpful (moving day is always SO STRESSFUL) as all our movers had to do was pick up our order, load it onto a nearly-full truck, then continue on to the ferry to Victoria, then a short drive to our new home on the island. I’ve enjoyed our new furniture immensely over the past 11 years! Then suddenly last week, I tripped and fell onto my desk, breaking away the slide-in keyboard tray. I emailed the North Van store with pictures in the hopes that I could purchase two new glider sets for the keyboard tray. Within a week, the brand new hardware arrived! After a few intimate moments with my power screwdriver, I had a perfectly working keyboard tray again!
So, thank you VERY MUCH Modern Home Furnishings, and in particular, a big thank you goes to Gary who quickly arranged everything for us in record time!
Jeff in Victoria, BC

I really like the quality of the product. The drawers are all hand made and slide out fully on solid runners. Smooth and well made product in real wood that is affordable - hard to find!

We looked around for a dining room table for a while and liked their selection and prices considering it was solid wood. They called to say our table was in within a week of our order. We set up delivery for 2pm and I called the store at 4:15pm and apparently the delivery guys were at the store. They arrived just before 5pm. They set up the table and chairs and took away all garbage. While they were setting the table up the delivery guy received two other phone calls from customers waiting for their funiture to be delivered as they were hours late.

Overall good prices, and we are happy with the product so far (we have only had it 2 days). Delivery was awful but it was relatively cheap ($40 cash) and they put the table together.

Scratched and broken furniture arrived weeks late and I could not receive a satisfactory resolution. Several phonecalls and letters did not resolve the experience - the worst I've ever had with a retailer.
Not a member of the Better Business Bureau.