Milani Plumbing, Heating & Air Conditioning

Way over-priced. No free estimates. Charges for every service call. Little jobs easily turn into bigger jobs somehow. Seemed to take a long time to get the job completed. Had to keep following up to see when they would come back to finish the job. Big name brand company with trucks everywhere, but service did not live up to my expectations. At least the workmanship seems to be satisfactory.

We We had a blocked common drain. They sent the wrong person for the first try. Still charged us for the assessment fee. We already knew what the problem was already. The next guy took us for a ride, charged for 4 hours of work when only likely 1 hour of work was done. Rest of the time, the guy sat around waiting for parts. Very frustrating, would never go with them again!!!!!!

Milani Plumbing totally saved the day for my wife and I! Our upstairs toilet was clogged and overflowing, and some of the water started leaking into the floor and coming through the ceiling downstairs, causing a massive, water-filled bubble in the paint. We called Milani in a panic, and they were here in 10 minutes. Robert our plumber was really nice and definitely knew his stuff. He and his assistant quickly diagnosed and fixed the problem (a clog in the pipe 15 feet down the line). And they really went above and beyond to provide good service. Robert even climbed up on a ladder and drained the giant paint bubble in our downstairs ceiling! Also, because of the overflow, the bathroom was a total mess by the time they arrived, and they very helpfully cleaned it up before they left, even though the mess wasn't their doing. We thought Milani’s charges were totally reasonable -- $110 to snake the toilet, and another $30 to remove and replace the toilet, which they had to do to get to the clog so far down. We will definitely call Milani the next time we have plumbing problems.

Milani actually did a really good thorough job. The previous company we had in only did a temporary fix whereas Milani really got to the root of the problem and remedied it. All their work was done in a timely fashion, craftsmanship quality was extremely high, customer service was great and all was done at a reasonable cost. I would definitely recommend these guys.

Milani did a fantastic job for us and job was completed on time and on budget!I would definitrly recommend then to anyone with a big job like that!Milani has been around for 50 plus years and is family owned and operated.

They cleared out our drains - everything was draining into our downstairs shower and was flooding so they made an immediate repair. They also spent the time to tell us what we could do in the long term so we wouldn't have this problem anymore. We need to clear it once a year until we can replace it fully.

Very dissatisfied with the quality of the work they do. They have come to our home three days in a row and still no heat and it is the middle of winter. We waited over the weekend and they don't call us on Monday, so I finally call them early in the afternoon on Monday. Hello, remember us? At that point, they say the needed part was ordered that morning and "may" arrive tomorrow so they "might" come out Tuesday afternoon and fix it. Then, at 4:30 pm on Monday (just before the end of the business day), they call and say they don't know what the problem is so they could try a few things and order some parts but it will cost more money and they won't guarantee anything will be fixed. He even suggested that the problem was that I did not give them a manual for the unit (which was untrue?) I would not recommend this company unless you don't care if the repair is done and you have money to burn.

UPDATE: My husband was able to work on the furnace Monday night and get it to work by using his tools and electrical know how. The next day, an experienced worker came and replaced the part my husband diagnosed as needing to be replaced. Now we have heat. Yay! Thanks to my hubby!

6 days later and I'm still waiting for
Milani Plumbing and Heating to even call me about my failed furnace. I contacted several furnace service companies and was impressed with the sales rep over the phone. I hired them with confidence.

But when my furnace failed during a cold snap Milani failed to call me and failed to show for a schedule service call and 6 days later still has not contacted me. I am very disappointed and want to provide this review so other will avoid disppointment. Due to the loss of heat I became ill and am still recovering.