I bought a Rowe Love seat in Oct 2008 and received it just after the 6-8 weeks that was promised. Within that time I was waiting, I called G.H Johnson to inquiry about the status and I was put on hold for over 40mins!. When it was finally time for the loveseat to be delivered, I was told that the delivery would be between 12 - 3pm. GH Johnson did not want to be involved so they provided the cell of their carrier so that I could correspond with them myself. Despite many of the promises for the time to delivery they finally arrived at 9pm and I wasted a whole day waiting around for them! After receiving the loveseat I wanted a quote for a custom cushion and they could not provide a quote until 2 weeks after! Overall, I am happy with the sofa, HOWEVER, terribly unsatisfied with the company! I would not recommend.
- Approximate cost of services:
- $1,200.00