Chair and ottoman and cabinet purchase
Purchased a new Decorest chair and ottoman in July 08. We FINALLY received it at the end of October - damaged! Same thing with a $1000 cabinet we purchased. This is now December, we still do not have the chair we purchased in July. No one will call you back, assist you or even apologize for their crappy service. I read these reviews before going to the store but didn't really listen to others' advice. PLEASE take mine! Do not buy anything there - the stuff is inferior and just try to get ANY customer service IF you finally receive your purchase - because there WILL be problems with it. They have our money - but I have no chair! I'm still working on this problem/missing chair by having to waste my time calling every single day. It's just not right to ignore customers! RUN, don't walk, away from this place! Many people have liked the cabinet I purchased and asked where I got it...I tell them where I got it, but I tell them NOT to purchase ANYTHING there. I am so fed up with this sham of a store!
- Approximate cost of services:
- $2,000.00