HomeStars
Heating & Air Conditioning
Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

Average customer rating:
9.8 10 (119 reviews)

Sort by

Norm Rumfeldt
Norm Rumfeldt
3 reviews Toronto, ON
10/10

Water Heater

Our water heater failed this morning and after a call to Megacity Heating a replacement was sourced,
and installed by 3:00, including removal of old one. Thanks for the quick, professional service from Tony and Andre.

Approximate cost of services:
$2,700.00
Was this review helpful?
Company Response

Thank you for the kind words Norm!

Rida
Rida
0 reviews Toronto, ON
10/10

AC replacement

The central AC unit broke down in the middle of the August heatwave, and Megacity folk were prompt to respond to the job, show up to asses, and replace it on the same day, even though it was a rainy afternoon. Thank you for getting the job done! I highly recommend this company.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you so much Rida for taking the time to leave this great review!! I will pass on your kind words to the rest of the Megacity team!!!

Gary John D in Toronto
Gary John D in Toronto
4 reviews Toronto, ON
10/10

Prompt and courteous

AC fan was running but not cooling the house. It was late Saturday evening. Tony from MegaCity called and came within 30 mins. Whilst he was on his way the AC started to cool the house. Tony checked the unit inside and the outside. Checked the compressor and gas levels. Said it is all working. He was honest, courteous and very understanding. Definitely will recommend MegaCity. He mentioned the age of the unit and to think about a new one. He did not push. He also said to call if the issue arises.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you Gary for your kind words and taking the time to leave us this great review. Customer satisfaction is always our #1 priority and we are always just a phone call away!!

Dominic
Dominic
4 reviews Toronto, ON
10/10

AC repair and furnace cleaning

Megacity responded promptly to my service request. John and Tony provided great customer service and worked quickly to address the issue with my central AC unit and complete routine furnace cleaning. I would recommend their services and consider them for future work.

Approximate cost of services:
$275.00
Was this review helpful?
Company Response

Thank you for the kind words!

Private User
Private User
2 reviews Whitby, ON
10/10

Mini Split Install

Megacity was professional and great to deal with. They gave me a reasonable quote and the unit was installed within a few days. Tony answered any question I had and made sure that the product was eligible for a grant for me. His crew were courteous and professional. I would highly recommend Megacity for future projects.

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thank you for the kind words!!

Danielle
Danielle
1 review Toronto, ON
10/10

Air conditioner replacement

New air conditioner installed. Installation was efficient, clean and well done. Tony explained everything really well and made sure all of our questions were answered. Very happy with our new unit and it's running perfectly!

Approximate cost of services:
$4,300.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave us this review and for your kind words!! We will make sure this gets back to the entire Megacity Team!!

Brian in Toronto
Brian in Toronto
1 review Toronto, ON
10/10

Expedient and professional water heater replacement

We discovered our water heater T&P valve leaking in the morning, called up Tony at Megacity. He and a technician (Andre) were on top of things immediately and replaced our water heater by early afternoon. Professional and courteous from start to finish, we'll be calling on Megacity again for any future jobs without a second thought.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you so much Brian for taking the time to leave this great review. We all appreciate your kind words and look forward to working with you in the future.

Private User
Private User
Private User reviews Oshawa, ON
10/10

New AC and Tankless Hot Water Unit

Fast and Friendly service. Megacity installed an AC unit and removed old water tank. Will recommend.

Approximate cost of services:
$3,400.00
Was this review helpful?
Company Response

Thank you for your kind words and taking the time to leave us this great review!!

EP
EP
0 reviews Toronto, ON
10/10

AC installation

The service was done very fast and we are extremely satisfied!!The technician explained everything about the product. The price is very affordable. I would recommend this company 100%.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave us this great review and for your kind words!!

Private User
Private User
Private User reviews Toronto, ON
10/10

AC and Tankless Water Heater

I needed to have my AC and water heater changed, Tony and his team did an amazing job and even fixed damage to a wall. Highly recommended.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you so much for your kind words, we appreciate you taking the time to leave us this review!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

Megacity Heating and Air Conditioning Ltd offers our customers 24 hour emergency service on all makes and models. We clean, service and install most HVAC products including tankless water heaters. For more information please visit our website at www.megacityhvac.com. Customer Service is our #1 Priority!!!

CATEGORIES
Heating & Air Conditioning
WEBSITE
http://www.megacityhvac.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, Mastercard, Etransfer, Enbridge Gas Bill
LICENSES
TSSA, WSIB
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.