I Have never been this upset for as long as I can remember. I submitted my 30 Day list for Mattamy warranty office in May of 2015. we are in 2016 now and very little has been done so far. I must have visited the warranty office more then 26 or 27 times and all I get from them is " you 30 day list is in processing". So after e-mails, visits, and phone calls I visited the warranty office a few days ago and started yelling at the assistant warranty manager" Joe" when he informed me again that " your 30 day list is in process." two days later Instead of receiving an apology for the 7 months delay. I received a threatening letter from there V.P of construction Jeff Schnurr, telling me that I'm not allowed to go to any "Mattamy office, construction office , sales office, or corporate office". What a great costumer service this company has. In my opinion they have become very arrogant. I definitely will not buy any more houses with them. and do not recommended for anyone to buy from them. there are a lot of there reputable builders out there that you could use.
- Approximate cost of services:
- $3,000.00