After 9 years in a new Mattamy home 6 windows are fogging up and sweating. The seal in the windows failed and the reason for the windows foggy up. I called Mattamy home care who advised me the company they used to install the windows are no longer in business and that unfortunately I have to deal with the problem. The customer rep actually told me after 10 years it's common to replace windows in a home. I can't believe Mattamy won't stand by the quality of the product they install. If 6 windows fail there is obviously a problem with the quality of the product, especially when other manufacturers offer 20 to 25 years and some a lifetime warranty on windows. I'm really frustrated with Mattamy and the way the customer is left to deal with substandard windows they put in their homes.
- Approximate cost of services:
- $4,000.00