Mattamy Homes has caused a great deal of stress to deal with. The craftsmanship and in some instances structural work of the home is below acceptable standards. They are very difficult to work with post-closing. Any hopes for fixes of deficiencies will be sub-par, delayed, or both, and homeowners must choose between poor fixes that they end up doing themselves or a protracted battle with Mattamy to get a reasonable fix.
Any new home will have its issues. That being said, we would choose a different builder in the future and would recommend others do so as well. If you are building with Mattamy, push back on any warrantied items until the fix is acceptable (and do not sign off until then).
- Approximate cost of services:
- $800,000.00
- Company Response
Hi Steven, we’re sorry to learn that you are not completely satisfied with the level of service you have received. Mattamy does have quality assurance processes and we are always looking for ways to improve for our customers. Rest assured, you will have all warrantable deficiencies at your home addressed. However, we apologize if the communication has been frustrating while doing so. This is something we will look into internally. Thank you for your feedback.