What an incompetent, unorganized and total lack of customer focused service company. They arrived with wrong product and would not go back to their mfg facility to pick up the correct door as they have their routes all set for the day. Their mfg facility was only 15 minutes away. The owners would not speak to me so had one of their staff handle my issue and eventually provided a $50 discount after further complaints. They promised a 9:00 am sharp delivery the next day and of course were 35 minutes late. All total: 2 vacation days wasted, 1/2 on the phone to straighten stuff out. Their product is okay but prices are too high. I will not use them again even it the product was free as they would probably mess up the delivery and cost me time and energy.
- Approximate cost of services:
- $800.00