Maret's Quality Home Cleaning

House & Apartment Cleaning
Toronto ON M3B
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House & Apartment Cleaning
Maret's Quality Home Cleaning
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98%

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Reviews for Maret's Quality Home Cleaning

Average customer rating:
9.9 10 (510 reviews)

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Deborah in Markham
Deborah in Markham
7 reviews Toronto, ON
10/10

This was a post renovation, top to bottom cleaning of a full house

It was early December and although our renovation was due to be finished by Dec 15, I could see not only that it was going to be a few days late, but that there was an enormous cleaning job awaiting us in the week before Christmas. The entire house, and everything in it, was covered with a thick layer of dust - drywall, plaster, sawdust - and I just didn't know how we were going to get through it in time for Christmas. I found Maret on Homestars.ca and with the great reviews, gave her a call.

Maret and her team of 5 ladies descended on us and 8 hours later, every single surface in our house had been dusted, washed, vacuumed and polished! In the space of one day, we went from having a chaotic, dirty, disorganized house, to a sparkling clean, dust free, beautiful home.

We are happy to give Maret and her team an absolutely unqualified recommendation. This is a person who takes her work seriously and gives it 110%.

Approximate cost of services:
$1,300.00
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Company Response

Deborah and David it was a pleasure. Seeing your home go from chaotic and disorganized in one day is amazing. One of the special treats we like about our job. You both are very nice people. You both worked with us that day. Thank you for the kind words. We look forward to seeing you every 2 weeks. Happy New year and best wishes for 2009!!

Dorothea in North York
Dorothea in North York
1 review North York, ON
10/10

Full house and condo renovation

It's not often that I write publicly about services, but Maret's Cleaning Service is exceptional. This time we could not let the opportunity pass us by (on behalf of my husband and myself) to say thank you from the bottom of our hearts.

We have moved 3 times in the last 3 years, renovating two homes and a large condo. Although we had used a couple of cleaning services before, there was always some oversight or lack of thoroughness.

But this time we got lucky. Maret and her group are second to none. We were stunned when Maret herself came to oversee the jobs and ensure that our homes were not only spotlness, but that we were treated with respect and integrity. She would not let one minor thing pass by. The other unusual thing is that her staff is not only completely reliable - no matter the weather conditions - but their honesty and trustiworthiness are hard, if not impossible to find.

For the first time, we don't have to hide our jewelery or even any cash we have on hand. For the first time, I don't have to put things away before the cleaning lady or ladies arrive. They are prompt, extremely personable and so incredibly first rate. It has made our many renovations, which are so difficult to live with, almost painless.

I think that says it all.

So, please accept our most genuine thanks and gratitude for all that you have done to make our 'renovated' unsettled life so bearable and easy. To have a service these days that delivers more than even I could expect is rare. And you provide it.

Thank you and keep up your incredibly good, professional work. Our rating for you is 10+++++!

Dorothea G.

Approximate cost of services:
$7,000.00
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Company Response

Dorothea and Stan, It was a sincere pleasure providing you with service over the 7 month period. You both are incredible people to have as clients. All our staff were very happy to be there. You treated them so well, they looked forward to returning each and every day. You both have such an incredible sense of humour. Some of our staff left with sore stomachs from laughing so much. You both are a "once in a life time" clients. Best wishes from all of us!!!

Coletta in Pickering
Coletta in Pickering
5 reviews Pickering, ON
10/10

reno cleaning

I've been, slowly, renovating my home, over the past 6 years. Because I'm doing it on my own. It gets pretty frustrating, trying to keep house, take care of meals, work at my REAL job and still maintain some sanity! That's where Maret's cleaning comes in. She has, single handedly, saved my life. Now I can continue renovating, knowing that the girls will show up whenever I need them. They take care of everything, without me having to remind them of any undone task. They just do it! Amazing!!!!! Their magic is truly appreciated! By far.... the best, most trustworthy cleaning service I've ever used!!! Don't know where I'd be without them! Probably up to my eyeballs in dust and dirt! EWWWW! Thank you for all that you do for me, Ladies!!!!!

Approximate cost of services:
$500.00
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Company Response

Coletta,
Thank you for the kind words. We enjoy coming to your home and especially the times we have in meeting with you. Clients such as yourself are rare to have. You are an amazing woman and an inspiration to our staff

Lucie in Don Mills
Lucie in Don Mills
1 review North York, ON
10/10

bi-weekly cleaning service

I have been using Maret's cleaning service for over 10 years. I have always been very impressed with the friendly, reliable and consistently excellent cleaning services provided. There is never a problem accomodating a required change in service dates or times. Currently, Elle is provided the bi-weekly cleaning service but Heli, who was the cleaning provider previously was also excellent and all very trustworthy. I would happily recommend this cleaning service to a friend.

Approximate cost of services:
$105.00
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Company Response

Hi Lucie,

First of all, thank you for being my very first client in our 10 year history. It has been an honor and a privilege filled with gratitude for all those years. You have a wonderful family and our staff enjoy their work in your home.

PG in Toronto
PG in Toronto
1 review Toronto, ON
0/10

Cleaning of House

Certain staff were incredibly unprofessional (which is obvious from your response) and the quality of the cleaning was terrible. Unfortunately I did not discover this until I had a closer inspection after they had left and had given her a tip as I was distracted by the fact that my camera was missing (BTW a report has been made with the police!) I had to ask them a few times to use disinfectant not just water on certain areas that needed to be disinfected i.e. kitchen counters, fridge. I personally spent 2 hours after the cleaner left when I re-inspected the place, recleaning all the places she had missed or had cleaned poorly. I also had to redo some areas that still had stains (very easily removable ones) and streaks.

Approximate cost of services:
$220.00
What could this company do to improve their services?
Take a business course about how to run a business professionally.
Any advice to offer fellow homeowners facing a similar project?
Stay close by in order to keep an eye on the quality of service you are paying for.
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Company Response

[PG in Toronto],

It is unfortunate that you have had a bad experience.

We do not understand why you gave our cleaner a tip after walking around the house inspecting the completed work.

We are also glad that you took our recommendation and contacted the authorities to investigate.

Please feel free to contact our office directly with any further details.

Alex Evans Danforth Area
Alex Evans Danforth Area
4 reviews Toronto, ON
10/10

Overall house cleaning, post bathroom reno

After a complete bathroom reno, and a general dislike of dusting, I called Maret's home cleaning, and within 15 minutes of the initial call Maret was standing at my doorway wanting to inspect the house. After a reasonable quote and date were arranged, she and 2 women were 10 minutes early on cleaning day. The did a fantastic job...Something that would have taken me days and days to do, they professionally did in a working day...I have no problems recommending this cleaning company to anyone looking for a excellence!

Approximate cost of services:
$230.00
What could this company do to improve their services?
Nothing
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Company Response

Alex,

Thank you for your kind words.

You're an example of a great client to have. Kind, understanding, and cooperative. Both sides worked together to make this a professional experience.

Have a wonderful day Alex

brad thomas riverdale toronto
brad thomas riverdale toronto
1 review Toronto, ON
10/10

post reno and on going bi-weekly cleaning

We were desperate for a very good cleaning post 14 month renovation; plaster dust was EVERYWHERE and the house was uninhabiatble! Through the internet we discovered Maret's Quality Cleaning Service and their team took 1 day to dig us out of the mess we were in! They are incredibly professional, trustworthy and efficient.
We now maintain the house in good condition with a bi-weekly clean with one of the representatives, Meryl. She is punctual, pleasant and so conscientious! Little extra jobs she effects with ease and we are so happy to return home on Thursdays to a beautuful clean evironment!
We have had quite a year with the transformation of our home and Maret's has been an integral part of returning us back to "comfortable". Heartfelt gratitude to Meryl, Elle and Maret. Brad & Dwaine

Approximate cost of services:
$100.00
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Company Response

Thank you Brad & Dwaine for the kind words. I will certainly pass on the compliment to Elle and Meryl. We really enjoy cleaning your home.
You both have done such a beautiful renovation.

Phrmod Deer Park
Phrmod Deer Park
1 review Toronto, ON
10/10

Cleaning Entire House After Renovation

We had just about completed a large renovation of our house and the house was full oo dust. We needed an energetic and qualified cleaning job and we reived it from Maret's service. We are now using her service for weekly housecleaning and are very satisfied to date.

Approximate cost of services:
$500.00
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Company Response

Dear Paul and Mary,
Sorry for our delay in responding. We did not recognize the Phrmod signature. Paul and Mary we would like to thank you for your kind words. We are proud that we did the cleaning to your satisfaction. We wish you both health and happiness in the new year!!!

Dale in Beaches
Dale in Beaches
1 review Toronto, ON
10/10

Home Cleaning

I took the recommendations from this site to book Maret's Home Cleaners and I'm so glad I did. Maret was thoroughly professional in all our dealings, from her initital consultation to the beautiful job she and her staff did for me. She stuck to my budget even when she had to use more staff to get the job done. She was honest, reliable and a pleasure to deal with. I plan on using her company for my future cleaning needs and would recommend her highly.

Approximate cost of services:
$200.00
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Company Response

Dale,
It is a pleasure to serve you. Thank you very much for the kind words. The ladies who cleaned your home loved to hear the good news and that you were very satisfied with the service.

Caroline from North York
Caroline from North York
45 reviews Toronto, ON
10/10

Home Cleaning

I'd asked Maret to do a spring cleaning job in my kitchen plus wash down walls and trim in my hallway. She brought Inga and Ella to my house and they did a fantastic job. Both ladies worked until everything was sparkling and all the time with smiles on their faces. Nothing was too much for them.
Maret returned when they were finished and made sure I was completely satisfied with the work. I have decided to use this company for a monthly clean of my entire house.
It's so nice to find a company committed to customer satisfaction, many out there don't care and only want the money for what is often a mediochre job at best.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Caroline,

Thank you for the compliment. We appreciate your cander and honesty.
We certainly like to hear how we can serve our clients better.
A win, win situation for all, is our focus!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maret's Quality Home Cleaning

We're proud of our staff for providing Toronto's most awarded Best House Cleaning service for 13 years in a row. Our Home cleaning services include: weekly, bi-weekly, monthly, post renovation and one-time cleaning service.
IN-HOME ESTIMATES: The estimate is a must. No over-the-phone or email quotes. You're important to us, we need to see the home, get an idea of the work involved and schedule the right amount of workers.
OUT OF SERVICE AREA: We can travel to homes outside our service area, please call for more info. Minimum person hours do apply.

CATEGORIES
House & Apartment Cleaning
PRODUCTS
Coconut based cleaning and polishing creams.
SERVICES
Daily | Weekly | Bi-weekly | Monthly | Spring | Fall | Renovation |
BRANDS
Maret's Reputation, coconut based cleaning cream and polish.
SPECIALITIES
Chemical sensitivity cleaning, Hypo-allergenic, no fragrance, post renovation, detailed cleaning services
WEBSITE
https://www.maretshomecleaning.com/
YEAR ESTABLISHED
1997
PAYMENT METHOD
Interac Email Money transfer, Cash, Cheque, Visa, AMEX, MasterCard, Paypal.
MEMBERSHIPS
Homestars.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
6 hours
BONDED
Yes
PROJECT RATE
$55/hr + HST
WRITTEN CONTRACT
Yes
WARRANTY TERMS
24 Hours
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.