dishonour warranty and incorrect installation
We had them to do the roof replacing 2 years ago, and it started leaking in Sept this year. the roof is under warranty, and they refuse admit their fault even we have the third party roofer provides the inspection result. During the inspection, the third party also found they were not performing on the work against the supposed to be on the contract. no R.U.S.S strip installed around the perimeter of the roof, pavers were not installed on pedestals which used to create a water channels to allow water under a paver to the drain location.
We tried call and email them but no responses at all, and we have to hire some one to put a tarp on the roof to avoid the further damage.
If you don't want to end up in our situation, avoid this company, avoid this company!!
- Approximate cost of services:
- $39,000.00