Absolute horrible service from the store manager to the guys who came. showed up at 4:15pm, started , then left for 30 mins, packed up at 5:30 and they are now trying to charge an additional hour of service, citing the pool cover straps were installed wrong. The tech , who cursed used vulgar language in front of my family attempted fro 5 mins with 1 strap , got so mad and gave up, packed his tools and left. i tired to explain to Jenn- the store manager the situation , at which she treated me with dis respect saying i did not know what i was talking about. I am a mechanical guy with 25 yrs of experiance in the trades. i know how to tighen and loosen straps. This service is unacceptable and i want to warn homeowners of the way i was treated .
- Approximate cost of services:
- $300.00