These guys cannot do a thing right - Damaged products and discourteous staff
It's both funny and tragic how these guys can deliver almost picked out of dumpyard quality furniture not just once but twice. We bought a coffee table from them and the time it got delivered, it had huge dents. I think their quality control hires people who are blind(mentally - not physically of course). We went to the store for replacement and guess what, the replacement table was equally crappy.
After this we had enough so we asked for a refund. The guys at their store even had the audacity to say they don't give refunds. Anyways we were not goIng to settle for a store credit so we got them to agree for a refund which we didn't receive for 10 days. After that when we called back to check what happened one of the staff members, her name is Madhia, took my credit card details and kept me on hold for 15 mins. I finally hung up and called back to check what happened when she said their system is not responding and she will call me back which never happened. I had to call her back twice before I got my refund. From beginning to end, it was a harrowing, torturous experience.
- Approximate cost of services:
- $450.00