Leon's Furniture

We purchased the Torano Stone sofa and chair as floor models. The store was closed and we did it over the phone. We asked Javed salesperson to inspect the merchandise to make sure there weren't any defects. When we received the merchandise one of the leg's on the sofa was completely loose, the wood trim was scratched, and the chair was dirty. When I called the store initially they put me through to a voice mail at the service department. It took Jeryn from the service department one week to return the call. When I called the front desk at the store it would also go into voice mail but the store was open. The service technician did come and repair the leg after numerous calls and did a good job. What a horrible experience we had between the salesman, service department and front desk. I would recommend that customers stay away from this store and take there business else where.

I placed an order for a Full mattress from the Leon’s website and then decided I wanted to upsize to a Queen. The chat support agent told me to place another order for the Queen and then contact Leon’s Weston to cancel my original order. I have sent 4 emails + a phone call and have gotten 0 correspondence. Radio silence. There is a $3k charge sitting on my credit card and Leon’s customer service is non-existent once the sale has been made.

Love this recliner! Extremely comfortable. I had ordered this from Leon's Black Friday Sale flyer. It arrived on date and time I requested when I could arrange to be home. The delivery personnel were very courteous. They unboxed my recliner, asked me where I would like it placed, and moved it into position for me. Thank you Weston Leon's.

I bought a Maytag laundry machine from you guys. The sales person was great. But once it came time to deliver everything went side ways. I had to call you guys 5 times before I was able to get an estimated delivery date.

First your delivery guy tells me that I bought a gas machine which meant I needed to get a gas hook up. I called a gas company to find out that it will cost me another $1000 to do the hook up.

Then after back and forth with your service team it turns out that it can be for electric only. Which is what I wanted in the first place. But now I already got the gas-rough in, so I'm $1000 out, when I didn't have to be.

Then when I started using it, I find out that it didn't have the steam option. I purposely bought this machine for that feature which I don't have either.

Next appliance I have to replace I'll go somewhere else.

I spoke to the salesman and he was informative of how the product is durable. He set up a delivered date and was delivered on time. I had 2 chairs broken and customer service did a straight exchange and apoligize for inconvience.

Bought a pedestal table to use in kitchen for a weekend function. The table top and feet were in the box. the central pedestal was not . I called the store was told it was priced separately . This was my first and last time dealing with them. Cannot believe the manager could be so warped to actually say the words" the leg is not included in the price of the table". At this point I realized I was dealing with a moron and that logic would not work with such intellect.
Needless to say the table leans against a wall in my home never to have been used. It only makes me annoyed each time I pass it. Amazed at how such abuse and lack of service has become the mainstream.

Their sales are Exceptional, the quality of the product is excellent and affordable. The products are very durable. Its a great store to go to and look around for ideas, Good selection.

Overall, our Leon's experience was an extremely positive one. The salesman was very knowledgeable and kind, the cashier was polite and the delivery guys were phenomenal. They really went out of their way to deliver the items we purchased carefully (we just moved into a new home and were a little nervous about damage to the floor). These guys are pros and I would recommend them any day.

The store had a good selection, and sales people were helpful, without being pushy. We are very satisfied with the price that we paid and the service we received. The delivery people were on time - wonder of wonders...and we are enjoying all the storage it offers.