Leon's Furniture

Furniture
ON M9N 3X3
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HomeStars  >  Furniture in Scarborough  >  Leon's Furniture  >  Unacceptable customer service from Leon’s furniture in Burlington
Diane
Diane
1 review Burlington, ON
0/10

Unacceptable customer service from Leon’s furniture in Burlington

I recently had an extremely disappointing experience with Leon's Furniture Burlington.

I purchased a 17,000 dollars worth of furniture from Leon's, including dinning table/chairs, bed and a sofa. Both the bed/sofa were of unacceptable quality. The bed makes an unbearable screeching noise with every movement, making it impossible to get a good night's sleep. As if that wasn't enough, the sofa I received was itchy, damaged, and completely uncomfortable. When I contacted customer service to address these issues, I was met with no resolution regarding the bed and a 25% restocking fee to Leon's as the only option for the sofa.

Instead of offering a reasonable solution, they expected me to lose money by paying for the replacement of these faulty items.

The entire experience has been frustrating and costly. I strongly advise against shopping at Leon's Furniture in Burlington. Their products are subpar, and their customer service is atrocious. Save yourself the headache and take your business elsewhere.

Approximate cost of services:
$17,000.00
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