- Approximate cost of services:
- $350.00
Thanks Mike, we try to offer the best quality service we can. Our number 1 goal is to make all customers satisfied.
Thanks again
On this event, snow was well over 30cm. Our drivers were sent out to clear driveways only to allow customers to get out and do whatever it is they need to do. On our second visit of the day driveways and walkways would be cleaned as agreed. We made two visits to the property within 6 hours. We do our best to get to our customers as soon as possible, keeping safety first. Our office clearly indicates on a voice message the time the snow stops and the time within the trucks will arrive as agreed in the contracts. Our goal is to make every customer satisfied, and we will never leave customers without service. However under major snowfalls such as the above, it may take longer than expected to complete service but the jobs are always Complete. I thank you for your business
Thanks Lynn, its always good to get good feedback. We do our best to complete our job well and on time.
Thanks Susan,
We look forward to providing service for you in years to come. Our staff is properly trained and is always eager to provide service. We take pride in our work
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Worst company ever!!! This tells us that Patty is a very UNHAPPY person in life, meaning that she has been threw many, many snow ploweres to use the word WORST. This customer just signed up the last week of Feb 2013, fired her previous company cause PATTY was not happy with the job she was getting. Our snow plowing programs are a response time of within 8 hours after a snow fall.
This customer claims she had to clean her driveway between 11:30am and 1:30pm Feb 28 which is not true. If the customer did decide to shovel her driveway, it would be her choice to clear her driveway as it would only have been 2 hours after a snow fall. She also claims we have too many customers, fact is that all homes are complete within 8 hours after a snow fall, which is an amazing response time and it is very clear on all our contracts. When she claims we came the next day March 1 at noon, we did because another snow fall took place early that morning (March 1).
Once again we attended the property well within the 8 hour response time. She wants her money back the simple answer is NO. We always attended her property within the 8 hour time frame. We delivered our services as promised, in 15+ years we have never let down a customer and not plowed with in the eight hours. We do offer another program for customers who need service within four hours that was also offered again to this customer.
We strive to make every customer happy in this case the customer was unclear of what she signed up for. We delivered our service as promised.