Ordered furniture in October 2020, and was
guaranteed it would arrive at the beginning of
February. Actual delivery date was the end of March
2021. Had nowhere to sit for two months after
moving to new house (didn't own any furniture).
Expressed my concerns but the store manager, Scott,
simply didn't care. Told me that the two month delay
was normal and that the sales person should have
told us about this beforehand. I would have ordered
my furniture two months earlier if this delay was
known. I visited the store in August 2020 and was
told it would be a good time to order in October to
get delivery on time for early February. Feel very
mislead. I was also told that getting price adjustments for Black Friday & Boxing Day sales would be just a simple phone call. In reality it was like pulling teeth. Would not recommend La-Z-Boy Barrie to anyone.
- Approximate cost of services:
- $5,600.00