Kampen Appliance Service

Very dissatisfied with their service. I called the technician to check why the Sirius hood is very noisy and he pulled out a small part called damper and told me it was broken. He promised to see if this is covered under warranty and to get back to me with the quote, if not. A few months later (!) 2 people showed up in my absence with my elderly mom in the house (without an advance call and no quote on charges). They spent 5 min, charged me almost $500. l I would never authorize them to do repairs at this cost, but rather buy a new hood of a better quality from a different brand. In my opinion, I was treated unfairly.