We thought it was a good job at the time, but we are not happy with the follow up of issues that have come up.
In July 2012 we got a new roof installed. We bought a 1 1/2 story house and the top floor was very hot. Juffs recommended putting in baffles to increase the ventilation through the cathedral part of the roof. This worked to some extent, and the top floor is now cooler in the summer. However, now we have ice damming!
We discussed the insulation in the knee-walls at the time of the original job. I had a concern that if we vent the knee-walls that this could let cold air into the house and cause problems if there were insulation gaps. Juffs said that we had sufficient insulation and this would not be a problem. But it is!
I sent Steve Meltz an email with photos of the ice damming last winter (Dec 2012) and he said he would be in touch and "This shouldn't damage the new roof". Well, I never heard back from him. I called and left voice mails and emails, but nothing.
Now with winter of 2013 approaching, we have to deal with the insulation problem. We will be looking for a different contractor to do the insulation.
- Approximate cost of services:
- $11,000.00