Kelly's Heating

I walked in off the street on the morning of 24/Dec/14 to J. Kelly's office during the ice storm concerned about my boiler and the possibility of burst pipes due to the increasingly freezing cold. I was not a customer of J. Kelly at the time.

Even though they were extremely busy with numerous service calls due to the wide-spread power outages, Neil was extremely gracious, and spent 15-20 minutes with me demonstrating (using their boiler in the basement) exactly how to drain all the water should it become necessary. Fortunately for me, local power was restored in time - but it was very close (the temperature in the house hovered just above freezing when the lights came on).

This fall it was necessary to replace my boiler (it was clear to me that it had been living on borrowed time). Because of the customer service I received the previous winter and the reputation I knew their organization to have in the neighbourhood, I did not solicit competing quotes for a new boiler.
When they installed the new unit, it was professionally done, and the service technicians were extremely patient with the interminable number of questions I asked about how the entire system functioned.

I highly recommend J. Kelly to anyone needing heating and/or cooling services.