J S HOME SERVICES

This company put an up to date water softener in my house which was required because out kitchen would not drain. It was a long process but we eventually got it (a few bucks later). I found out about this company when I was at a seniors gathering and saw the company name.

This company has more than just plumbing for me. They have also done inspections in my home. I have been satisfied with the work they have done for me and I would recommend them to others.

This company put in a water softener. They did a great job with the installation. The only problem was there needed to get the adjustments. I found out about this company because I believe they were a dealer for the type of water softener we wanted. We found out all other information about the company online.

The experience was very positive. The quote was accurate and the service people were both polite and professional. I was totally satisfied with the work they've done. They did plumbing and heating as they repaired pipes and fixed my heating. The prices were fair and they did exactly what was needed.

They did some work for me but were not able to finish the project completely so they gave me a guarantee that they were going to come back. When they did come back they sent another person who didn’t understand what was going on. So that person went back to get the person who originally did the job. No one ended up ever coming back and I believe the reason they gave me the guarantee was probably because it was going to end up costing them money. Despite the problems I encountered, the first guy who came did a very good job as he new exactly what he was doing. However, when they found out it was going to cost them $700 they decided to just give up.

I was very disappointed.

This company installed a washroom in our basement and they did a great job. We found this company by looking around online and decided they were the best. The only thing we wish they could have done was keep the price a bit lower.

This is the second time we have had this company come out to perform work on our home. The first involved replacing a heating element in the hot water tank which was a reasonable cost of approx $150. The plumber for this job was very nice but 5hrs late arriving. The job was completed in less than an hr. The cost was incredibly high for cutting a copper line to remove the old shut off valve and installing a new ball valve in its place - $315!. We were not quoted a price prior to the completion of the job, we knew what the job involved and expected to be charged accordingly. Needless to say I was incredibly unimpressed with the cost for less than an hour of work. After many calls to the office a $60 credit was given and no further discount could be applied as we had already been given a discount as the "book value" for the job was listed as being over $400. Not at all impressed with the price gouging. An explanation was given as this is the cost of the truck and equipment etc. The office manager and owner were unwilling to charge appropriately for the job. The staff member I dealt with was very pleasant, as was I. I was asked if we would give them another chance- not likely! Which is unfortunate for them.

Brennan our technican, was very professional and answered all of our questions. He installed a UV light system, replaced auto feed valve for tankless system , fixed inside shower stall levers and installed a new water pipe for outside. He explained everything and how they work. We appreciate his workmanship. We would recommend him to friends and family. Thank you Brennan for helping us.
The Martins

We used J&S Plumbing Services a couple of times recently to complete plumbing work for bathroom renovations. Our first job was one where significant concrete had to be removed and replaced for relocating the main basement drain as well as providing water supply for a shower, vanity and toilet. The more recent job was to retrofit a stand alone bath. In both cases we found J&S to be very professional; they provided a detailed work of scope, estimate and outlined any risks. Their work was done on-time and on-budget. No issues. Their crew was also very courteous (Brennan & partner). I would recommend them to anyone looking for high quality plumbing work.

MOST UNREASONABLE PRICING!!!
They charge you by the work not an hour, because the hourly rate will be from $800-$1000.
The replacement of sump pump cost me (30 min of labor) $800 + Tax
The invoice didn't have a break down what you are paying for, so did it my self:
Myers 1/2 sump pump $300 ( I estimated the cost online)
Labor $500 per 1/2 hour ($1000 per hour)
I will not call them again.
STAY AWAY!!!
After all the pump can't do the job because the line is frozen, so they ask additional $1200 for temporary line. I asked if he can pump out the water from the basement, the worker told me that he don't have a pump for it.... After spending $857 my basement was full of water!
Solution: go to Canadian Tire bay pump ($50-$150) & garden hose and install it your self, then take your time to find reputable plumber.
I hope my review will help other clients to avoid unfair charges in desperate situation.
Ilona